Early Morning DTV Madness

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The DTV transition was mandated in the Telecommunications Act of 1996, but 13 years later, 2.8 million Americans were still not ready for the switch that happened today.

I had the opportunity to help answer phone calls with DTV questions on the Fox 8 News Call for Action phone bank yesterday and today, so I had firsthand experience with a few Cleveland area viewers who were not all set for the analog TV signals to go dark at 10:00 am today.

Although most Americans are ready for the transition, according to the FCC, there was an estimated 55,000 or more Cleveland area residents who weren’t. Most of their questions involved where to turn to as they had expired converter box coupons, having not bought their equipment yet. The answer, of course, was to call the 1-888-CALL-FCC hotline.

The other question that came up often was whether they really needed the converter box. I had a number of callers who believed that because the word “digital” appeared somewhere on the front of their TV, they were ready to go. In many cases, I found out that it was a “Dolby Digital” sticker on the set that was causing some of the confusion.

The cutoff came and went hours ago, and the world hasn’t ended. However, I really sympathize with anyone manning a DTV support phone bank in the US, as now the compatibility issues with faulty equipment, or VCRs that won’t automatically change the channels on converter boxes start to come up. Good luck, brave DTV soldiers!

Fox 8 Unplugged – DTV Questions Answered

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The DTV transition is finally (no, really!) going to happen on Friday, June 12th, at 10:00am. I had an opportunity to answer DTV questions on Fox 8 News Unplugged this morning, and will likely be helping out on their Call for Help hotline on Thursday to get viewers through their remaining DTV issues.

You can find out more about the DTV transition at geeksquad.com/dtv.

Science and History: My Geek Mini-Vacation

I took two days off from work this week to spend a little bit of time recharging my geek batteries. Sometimes it’s easy to forget the wonder you can have around technology when you deal with fixing tech issues every day. Fortunately, Ohio has some great geek destinations within driving distance!

Foucault pendulum clock at COSI

My first stop was at the Center of Science and Industry (COSI), a science museum in Columbus, Ohio. This was the first time I’ve been to COSI since they moved from their cramped little building in the downtown area to the larger area on the other side of the river years ago.

There’s a lot of really great displays of science and technology there, and I really found plenty to interact with over the few hours I spent there. I really liked the “Progress” display and it’s view of life in 1962 from a street level.

You can check out my photos from COSI here.

Biplane on display at the National Museum of the United States Air Force

The next day was spent at the National Museum of the United States Air Force, located at Wright-Patterson Air Force Base in Dayton, Ohio. The last time I had visited there was with my parents in the 1980s. Since then, they’ve expanded the museum itself with two other hangers, and are even looking to add a fourth down the line.

The museum catalogs the history of the Air Force from the very beginning of flight all the way to through present day, and it’s pretty awe-inspiring to walk around all those aircraft from every historical period. The hangers are absolutely enormous, with plenty of space for B-52s and other monster planes and helicopters.

You can check out my photos from the Air Force museum here.

There was a lot of walking for me over those two days, and I had a lot to take in thanks to having access to Wikipedia via an iPhone app that allowed me to look up further details into the science or history I was looking at.

I didn’t really end up spending much for the trip, and it really did help to recharge the geek inside, so I’m absolutely glad I took the time!

Mini Geek Vacation in Southern Ohio

National US Air Force Museum - Dayton, Ohio

I decided to take an extra two days off next week to go on a small geek vacation involving a drive down to Dayton, Ohio. There, I plan on visiting the National Museum of the US Air Force to feed the aviation geek in me and take in the hangers full of history they have on display. I’ll also probably visit the Wright Memorial while I’m in the area.

It’ll be nice to take the short trip to get just far enough away from work, yet not too far as to cost much more than a few tanks of gas. I’m sure I’ll have plenty of photos to add to the Road Trip gallery, as well.

Missing Ohio Votes Raises Technology Concern

We all have seen what can happen when a computer crashes and valuable work is lost. Many people swear a few curses towards their PCs, but then resolve themselves to the idea that this is just “one of those things” you have to accept when it comes to dealing with computers.

What if, however, those computers are touch screen voting machines and that lost data are votes in a national election?

This is a question that faces Premier Election Solutions, the company formerly known as Diebold Election Systems, which recently admitted that a programming error in their voting equipment has been responsible for dropping votes in some of the Ohio counties that use the devices.

According to the Columbus Dispatch, the company had originally claimed the issue stemmed from an incompatibility between software on the voting machines and anti-virus software installed to protect them. However, in August, the president of the company sent a letter to Ohio’s Secretary of State confirming that the problem is with a programming error that under the wrong conditions can lose votes when the system memory cards have their contents uploaded.

Because the admission comes just a few months before the November election season, it’s unlikely that the programming error can be corrected in time. This has resulted in guidelines being issued jointly by Premier Election Solutions and Ohio Secretary of State Jennifer Brunner to Ohio counties on how to work around the issue in the meantime.

The issues with the touch-screen voting machines raises another issue, though, which is how to handle what is a technical issue using the already understaffed polling station volunteers in Ohio. Equally important is the lack of tech-savvy volunteers willing to man those positions.

This has lead to widespread calls for technically-inclined citizens, especially in Ohio, to reach out to their local Ohio County Board of Elections to help reduce the technology problems that may negatively impact every voter’s right to have their vote count.

This story also serves as a good reminder for all of us to start the discussion in our communities about how much impact technology may play within future elections and how we can help our counties and states overcome those issues.