Geek Squad Founder Leaves Legacy of Service

After nearly two decades of founding and then guiding one of the largest technology service companies in the US, Robert Stephens announced that he was leaving Best Buy today.

I wrote a brief recap of how Robert changed service at Best buy as Chief Inspector and Chief Technology Officer for the Geek Squad Blog.

On behalf of all the Agents that have served with Geek Squad, I want to thank Robert for making the Squad more of a family than a company, and the role of Agent more of a passion than a job. Good luck on your next adventure!

Tech Tuesday: March Madness Goes Mobile

Warmer weather this month brings with it hot competition as the NCAA’s national college basketball tournament gets underway. On this week’s KARE 11 Tech Tuesday segment, I explained how March Madness has gone mobile with smartphone and tablet apps for both android and iOS devices.

WTAM 1100 – Saving Your Mobile Phone From a Dunking

WTAM 1100 – Geek Squad – February 20th, 2012

Mobile phones have really become the center of our mobile lives, but they are particularly vulnerable to death by liquid. I shared some tech tips with Bill Wills of Cleveland’s WTAM 1100 Newsradio around how to help increase the chances of saving your phone from spills and puddles.

WTAM 1100 – Most Email Viruses Arrive in the Morning

WTAM 1100 – Geek Squad – February 20th, 2012

According to a recent study, most email viruses arrive between 8am and 9am in the morning. I had a chance to speak to Bill Wills of Cleveland’s WTAM 1100 Newsradio about what this means, and how you can help protect your computer from those viruses.