WTAM 1100 – Why is Your Computer Running Slow?

WTAM 1100 – Geek Squad – September 25th, 2012

One of the most common questions I am asked involves why a client’s computer is running slow. I spoke to Bill Wills of Cleveland’s WTAM 1100 Newsradio about the common causes of PC performance issues, and what you can do to resolve them.

Fake “FBI” Malware Out to Scam Real Money

Has your PC been hacked by the “FBI”? Infections by a virus known as Reveton are on the rise. Once on a victim’s PC, the malware displays a fake message from the “FBI” claiming that you’ve been caught doing illegal online activities, and demands that you pay a fine.

Of course, the message is fake, but the moneymaking scam behind it isn’t. Learn more on the Geek Squad Blog.

Huffington Post, AARP, and Geek Squad

The Huffington Post has an article up about the Geek Squad and AARP combining forces to bring technology support services to AARP members.

I had a chance to speak to the author about our Geek Squad Online Support contributions to this partnership.

The article also serves as a start for the HuffPo’s series of technology tips for seniors. For the first segment, Geek Squad’s 8 tips for taking advantage of social media.

Fox 8 News – Hackers Gain Access to Homes Through Webcams

Fox 8 News in Cleveland put together this story of computer webcams being accessed without authorization through malicious software.

I had a chance to speak to them as a member of Geek Squad on signs that your PC may be infection with malware, such as viruses or spyware.

In general, webcams are not a target for most malicious software, but it’s important to help protect your PC from malware where you can. Keeping your antivirus software up to date and set to scan your computer on a regular basis will help. Making sure your operating system and web browser plug-ins like Java, Adobe Flash and Adobe Reader will help as well.